LEGAL
PRIVACY POLICY
Effective date: 18 June 2026
Welcome to HeoCoin ("HeoCoin," "we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us through heocoinfamily.com (the "Website").
This Privacy Policy explains how we collect, use, store, and protect your information when you access the Website or submit information to us through contact forms, sign-up pages, or other communication channels on the Website.
1. Information We Collect
We may collect the following types of information:
a. Information you provide directly
- Full name
- Email address
- Phone number
- Any message or content you submit through our contact form, community sign-up form, waitlist form, or other forms on the Website
b. Information collected automatically
- IP address
- Browser type
- Device type
- Operating system
- Pages visited on the Website
- Access times and basic usage data
c. Cookies and similar technologies
The Website may use cookies or similar technologies to improve user experience, analyze Website performance, and remember basic preferences.
2. How We Use Your Information
We may use your information to:
- Respond to your questions, requests, or messages
- Send updates about HeoCoin, including product updates, new content, community news, surveys, or early access opportunities
- Manage interest lists, waitlists, or activities related to product launch preparation
- Improve the content, experience, and performance of the Website
- Understand user interest in topics, content, or features presented on the Website
- Protect the Website against fraud, unauthorized access, or misuse
3. How We Share Information
We do not sell, rent, or trade your personal information to third parties for commercial purposes.
We may share information only when necessary, including:
- With service providers that help us operate the Website or communicate with users, such as web hosting, email, form, mailing list, or analytics providers
- When required by law, or when disclosure is necessary to protect our rights, property, safety, users, or the public
- In connection with a restructuring, merger, acquisition, or transfer of business or assets, if applicable
These service providers are only permitted to process information as necessary to support our operations.
4. Data Retention
We retain your personal information for as long as necessary to:
- fulfill the purposes described in this Policy;
- comply with legal obligations, if any;
- resolve disputes;
- or protect our legitimate rights and interests.
When the information is no longer needed, we will delete or anonymize it where reasonably possible.
5. Data Security
We use reasonable technical and organizational measures to protect personal information against loss, unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security in every circumstance.
6. Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for certain processing activities
- Opt out of receiving emails or updates from us
To exercise any of these rights, please contact us at: hello@heocoinfamily.com
7. Children's Privacy
This Website is primarily designed to provide information for parents, caregivers, and others interested in HeoCoin. We do not knowingly collect personal information from children through the Website without appropriate parental or guardian involvement where required by law.
If you believe that a child has provided personal information to us through the Website inappropriately, please contact us so we can review and address the matter.
8. Third-Party Links
The Website may contain links to third-party websites, platforms, or services. We are not responsible for the content, terms, privacy practices, or data handling of those third parties. We encourage you to review their policies before sharing information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our Website operations or legal requirements. When we do, we will revise the "Effective date" at the top of this page.
Your continued use of the Website after any update means you accept the revised Policy.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
HEOCOIN
Email: hello@heocoinfamily.com
Phone: +84 914 041 518
Address: 259 Le Van Luong, Ho Chi Minh City, Vietnam
heocoinfamily.com